September Newsletter from CAS

Monthly Content Summary

Discover the latest E-ZDS software update, now compatible with DOIP/CANFD vehicles and its new adapter.

Get ready, AAPEX is coming!

Learn about ADAS's role in modern vehicles, evolving protocols, and the importance of tool upgrades for safety.

Meet our tech support star, Billy, and get a tech tip on keeping your scan tools updated.

Article Index

⚙️Sept 2023 - EZDS Software Update


⚙️ADAS and Compatible Tools

⚙️Employee Spotlight - Billy, Tech Support

⚙️Tech Tip - Keeping Tools Up-To-Date

September 2023 - Gscan and Zenith-5 Software Update

CAS would like to announce the next release of yearly software updates from E-ZDS concerning their GSCAN and Z5 family of scan tools. This latest update enables the diagnostic reading of vehicles equipped with the DOIP or CANFD protocol when paired with the right adapter. Let's dive a bit deeper into this and what it means for the future of these tools and automotive repair.

CANFD (Controller Area Network Flex Data) is of course the faster, more advanced version of the original CAN protocol, with a faster transmission rate of 5 Mbps & 64 bytes compared to 1 Mbps & 8 bytes. This advancement in technology is crucial to faster communication between systems with less risk of receiving errors.

Enter DOIP (Diagnostic Over Internet Protocol), developed by the Society of Automotive Engineers (SAE) to allow vehicles the option for diagnosis from anywhere in the world. Standardizing DOIP functions similar to CANFD in that it also allows faster, more consistent diagnostics with less room for error.

Now while this E-ZDS update allows the tool the option to work on these CANFD and DOIP protocol vehicles, to use this function the technician will need the appropriate adapter (pictured above); an alert window will pop up when attempting diagnostics on a vehicle equipped with these protocols.

For more information on this E-ZDS release, click here: September 2023 Software Notes

For more information on the CANFD & DOIP Adapter, click here: Vehicle Coverage

For the complete Zenith-5 Manual, click here: Z5 Manual

As always, call the CAS office at (877) 263-4897, visit OEMTools, or reach out to your CAS rep to order today!



As the calendar pages turn and we approach the end of the year, the automotive aftermarket industry gears up for its most anticipated event: the Automotive Aftermarket Products Expo (AAPEX). Scheduled to take place in Las Vegas, AAPEX 2023 promises to be bigger, better, and more innovative than ever.

As a global gathering, attendees of AAPEX can expect to see the latest progress in technology and witness advancements made in the automotive aftermarket world over the past year. Beyond physical representations, AAPEX also offers goers the opportunity to learn through hands-on technical training or attend workshops on everything automotive and aftermarket.

It's more than just an expo; it's a celebration of the automotive aftermarket industry. Whether you're a seasoned professional or new to the industry, AAPEX offers a unique opportunity to immerse yourself in the world of automotive innovation, education, and collaboration. CAS will be there with a select team whom you can find at our booth, J7232, located on the first floor by Joe's Garage in the Tool & Equipment section.

AAPEX will be held at the Venetian Expo, at 201 Sands Ave., Las Vegas, NV 89109, and run from October 31 to November 2, 2023, so mark your calendars and get ready for our industry's biggest event of the year!

ADAS, and the Importance of Protocol-Compatible Tools

ADAS, or Advanced Driver Assistance Systems, has become a crucial part of modern vehicles. It's not just about luxury or convenience; it's about safety. Whether it's after an accident, when replacing a windshield, or even during a routine tire alignment, ADAS plays a pivotal role. These systems help ensure that the vehicle's cameras and sensors are oriented correctly, providing drivers with accurate assistance.

However, as vehicle technology evolves, so do the communication protocols they use. This is where DOIP and CANFD come in. These are the latest software protocols that many new cars are equipped with. And here's the essential part: if mechanics don't have the right tools or adapters that can read these protocols, they might not be able to calibrate ADAS or perform certain diagnostics.

Imagine a scenario where a car comes in after a minor accident. The body looks fine, and it seems like a straightforward repair. But if that car uses DOIP or CANFD and the workshop doesn't have compatible tools, they won't be able to recalibrate the ADAS. This could leave the vehicle's safety systems not working as they should.

So, what's the takeaway?

As cars get more advanced, the tools to fix them need to keep up. Having the right tools isn't just good for business; it's essential for having what's needed to do the job in the first place and ensuring that cars are safely functioning as they should!

Employee Spotlight: Billy - CAS Tech Support

Billy has been a big part of the CAS family for over a decade, dedicating 11 years to technological advancements and consistently earning the title of "Best CAS Employee" from our valued customers. When you dial Extension #3 for our Tech Support Team, it might be Billy's knowledgeable voice that greets you. He provides tier 1, 2, and 3 support in Scan Tool Updates, Training, Programming, and Vehicle Diagnostics, ensuring that every caller receives top-tier assistance.

Beyond phone support, Billy plays a crucial role in scan tool repairs. He may be managing a steady stream of 25 to 50 repairs at any given time, coordinating loaner tools in our signature Red Boxes, and ensuring that each tool is professionally repaired and then returned to its shop.

Outside the confines of CAS, Billy indulges in his love for race cars. He's the proud owner of a 1988 Ford Mustang, a labor of love he began when he first joined our team. This powerhouse, equipped with a Turbocharged Chevrolet LS engine boasts over 1,000 horsepower. When asked about it further, Billy joked, "Thanks to CAS's generous compensation plan, I get to enjoy the thrill of driving it all the time even at the $20-per-gallon fuel price."

Feedback from our customers consistently highlights Billy's dedication and expertise, solidifying his reputation as a standout member of our team.

CAS tech support, including Billy, can be reached at 877-263-4897 x 3. Monday to Friday from 8:30am to 5:00pm EST.

Tech Tip - Keeping Tools Up-To-Date

Hey, if there's one thing I've learned, it's that the devil's in the details. One detail that's easy to overlook, but can make a world of difference, is keeping your diagnostic tools up to date. Let me break it down for you:

1. Why Update?

  • New Features: Manufacturers are always innovating. Updates often introduce new features that can make your job easier.
  • Better Compatibility: As cars evolve, so do their systems. Updates ensure your tool can communicate with the latest models.
  • Bug Fixes: Nobody's perfect. Updates often fix those little glitches that can throw a wrench in your day.

2. How to Update:

  • Check for Updates Option: Most tools have this in their settings. It's usually as simple as clicking a button.
  • Manufacturer's Website: Sometimes, you might need to visit the manufacturer's website. They'll often have a section dedicated to updates.
  • Join Online Forums: There are plenty of online communities where technicians share tips, including when new updates are available.

3. When Should You Update?

  • At least once a month. Some tools might have more frequent updates, so it's good to stay in the loop.
  • Sme tools will prompt you when there's an update. Bypassing updates will eventually result in an inoperable tool.

4. Stay Informed:

  • Sign up for newsletters or alerts from your tool's manufacturer. They'll often send notifications about updates.
  • Watch your email for CAS Tech Alerts which we tend to send out when critical updates come through.

Remember folks, your tools are your lifeline. Keeping them updated ensures you're always at the top of your game. It's a small step that can save a lot of time, money, and headaches. Stay updated out there!