Blogger at CAS of New England, Author at OEMTools.com

AAPEX Conference 2022 Recap

Recently, CAS and EZDS had a booth at the 2022 AAPEX 2022 Conference Nov 1 – 3, 2022 in Las Vegas, Nevada.

It was a great few days of networking, training, and checking out new automotive technologies and products. We enjoyed connecting with the teams from several OEMs, some of our larger accounts, and individual shop owners.

We were showcasing the newest remote software development, ‘EZ-Remote™’ which was given very positive feedback from everyone that viewed its operation. CAS was also provided a demonstration of the new TEXA Digital Monitor ADAS system which we will be offering in 2023.

We’re looking forward to the next AAPEX Conference in 2023!

Tech Alert, August 8th, 2022

Notice Date: August 8th, 2022

Product Affected: wiTECH2 / Tech Authority / VRS passes

Condition: The www.OEMTools.com web site was non-operational for most of last week. This outage was caused by a corrupt software program running in the background of the web site. As of Sunday, August 7th the site is now back up and running as planned. Shops wishing to purchase VRS’s and day passes can now do so without issue.

Actions To Take: If you are in need of any wiTECH2, Tech Authority day passes or VRS flash files you can now go to https://oemtools.com/mopartsp to purchase.

Remember, when ordering you’ll need both your wiTECH2 e-mail address and Micropod/MDP serial number. CarDAQ/J2534 users will need the device’s 25 digit serial number code found in the software itself. Instructions on where to locate the code can be found on the OEMTools site.

Additional questions can be directed to your local CAS sales rep or the CAS Tech Support group on extension #3…

The CAS Tech Support Team

1-877-263-4897 / www.OEMTools.com

Tech Alert, July 12, 2022

Notice Date: July 12, 2022

Product Affected: Gscan-3, Opti-Aim (Gscan-3 base)

Condition: There is a possible fire hazard with Gscan-3 units due to the lithium-ion battery overheating during use or while charging.

Actions To Take: Customers with either a Gscan-3 or an Opti-Aim version Gscan-3 are directed to immediately remove the lithium-Ion battery from their GScan-3 tools. There have been reported incidents of the batteries overheating, damaging the scan tool and in some cases catching on fire. This situation is occurring even after a Battery Exchange Program was performed in 2021.

The manufacturer of the tool GIT, will be supplying all users with a new design battery and a new design rear battery cover. Until these components are received by CAS and shipped to each end user, operation of the GScan-3 can be accomplished without the internal battery. It is expected CAS will begin shipping the replacement batteries and covers in early September.

Please note:

Call CAS Tech Support or your local CAS Rep if you require assistance in removing the battery.

The CAS Tech Support Team

1-877-263-4897 / www.OEMTools.com

CAS announces major release for the G-scan family of scan tools!

The company (CAS) has announced today that E-ZDS the software developer for G-scan, has just released the next major software update for the G-scan family of scan tools.

CAS President and CEO, John Jenkins commenting on this third major release of 2022; “Another release and on time, as usual, with the E-ZDS engineering team! This release has 3 dozen different car lines being added or updated to the G-scan scan tool database.” “For those repair shops and mobile diagnostic service providers that use the G-scan and Zenith-5, they will be happy to see this release includes the majority of 2022 models for Chrysler/Jeep/Dodge. In the past, repair shops could wait 2-3 model years for coverage to arrive. Now with ADAS services, a number of our customers are demanding more current vehicle coverage. E-ZDS has been addressing this situation with their on-going, timely software development.”

It was also noted E-ZDS has security access capabilities for the FCA vehicle line as well as Hyundai and Kia making the Z5, G-scan3, and G-scan2 the only known non-OEM scan tools to offer both of these OEM authorized dual security access capabilities.

The newly released software includes a large amount of new Volkswagen, Audi and Subaru coverage, as well as 30+ other car lines. Expansion areas include Diagnostics, Maintenance Functions and ADAS calibrations. Also made available is a multi-page ‘What’s New September 2022’ PDF file for downloading from the CAS website; https://oemtools.com/multi-line-scanners/.

Customers under a current subscription are encouraged to update their G-scan immediately to take advantage of all the latest additions and enhancements. G-scan owners wishing to purchase a subscription are encouraged to call their CAS representative.

Tech Alert, October 21, 2021

Notice Date: October 21, 2021

Product Affected: All laptop based OEM scan tools

Condition: Microsoft has recently started releasing their next Windows operating systems, dubbed Windows 11. At this time there are two issues we want you to be aware of. First, Windows 11 will not load to every PC, as it is ‘hardware dependent’ and if a PC does not meet the specs then it will not load. Second, and more important is the fact that as of today there are no OEMs that have certified their tools to work with Windows 11. Because of this situation we recommend not loading Windows 11 onto any PC that is running any OEM application. This includes both Heavy Duty and Passenger Car OEM apps.

Actions To Take: It is suggested you speak with anyone in your business that uses any laptops running OEM apps. Advise them to not download Windows 11 under any circumstances until further notice.

Call CAS Tech Support or your local CAS Rep if you have further questions.

The CAS Tech Support Team
1-877-263-4897 / www.OEMTools.com

CAS 25 Year Anniversary Contest February 2021 Update

Tools change but service stays the same.

Over the last 25 years, CAS of New England has been focused on providing great products and service to the auto industry.

This tradition of excellence continues today with OEM and aftermarket scan tools plus the multiple ADAS calibration kits that CAS offers.

This year, CAS is celebrating 25 years in business with 25% cash rebates & a grand prize of $25,000!

Entering our 25th Anniversary contest is easy!

Place an order for products or services with CAS in 2020
Each month, two customers will win a 25% cash rebate on one order placed that month. A total of 24 cash rebates will be awarded!
At the end of the year, one lucky customer will win the grand prize of $25,000 in CAS merchandise credit!
The grand prize winner will be selected from all customer orders placed in 2020.

So if you’ve placed 10 orders during the year, that’s 10 chances to win $25,000. Good luck!

For more information, you can view our Press Release here, and the Contest Flyer here.

Check out the winners below so far!

Press Release: CAS Announces Major Release For The G-Scan Family Of Scan Tools

The company (CAS) has announced today that E-ZDS the software developer for G-scan, has just
released the next major software update for the G-scan family of scan tools.

CAS President and CEO, John Jenkins commenting on this first major release of 2021; “It’s great to
see the amount of new coverages introduced with this release. Jaguar and Land Rover were extended
quite a bit as were the Chrysler/Jeep/Dodge vehicle lines”

“I am also excited to see the release of an ever increasing number of ADAS calibration capabilities
as E-ZDS is adding a number of 2020 vehicles. In the past, repair shops could wait 2-3 model years for
coverage to arrive. Now with ADAS services, a number of our customers are demanding more current
vehicle coverage. E-ZDS has been addressing this situation with their software development”

It was also noted E-ZDS has security access capabilities for both the FCA vehicle line as well as
Hyundai and Kia making the Gscan-3 and Gscan-2 the only known non-OEM scan tools to offer this
OEM authorized dual security access capability.

The newly added vehicle coverages include a large amount of 2020 model year vehicles, multiple
Mercedes Benz models, 2018-2020 Fiat Chrysler and 20+ other car lines. Expansion areas include
Diagnostics, Maintenance Functions and ADAS calibrations. Also made available is a multi-page ‘What’s
New’ PDF file for downloading from the CAS website; https://oemtools.com/multi-line-scanners/.

Customers under a current subscription are encouraged to update their G-scan immediately to take
advantage of all the latest additions and enhancements. G-scan owners wishing to purchase a
subscription are encouraged to call their CAS representative.

View the full press release here: Gscan Software Update Press Release

Windows 7 Support Ending, Time to Upgrade?

Microsoft has announced that they are ending Windows 7 Support, along with ceasing security updates on this platform. For many of your computers, updates will be required, and the deadline is approaching.

Two options are:

Update to a minimum software requirement of Windows 10
Consider a new laptop, with a minimum requirement of Windows 10 software and in-built Solid State Drive hardware

For a compatible laptop, CAS recommends the Panasonic CF-54 Toughbook; we carry and support this hardware. CAS is currently fighting to get the Panasonic Toughbook in stock fast enough to meet the high demand for this model.

It has a great keyboard, a convenient carrying handle, and a durable impact/wear-resistant shell.

Here are the Toughbook’s specs:

Thinner design
14” notebook with HD or Full HD display
Structural strength from honeycombed bonnet/hood and magnesium alloy
Optional VGA and true serial ports
Additional configurations: 2nd LAN, dedicated GPS, 4th USB 2.0, rugged USB
Optional DVD drive, PC card, 2nd battery, contactless SmartCard reader, fingerprint reader configuration
Shock mounted removable Hard Disk Drive/Solid State Drive storage with built-in heater
Spill proof across complete inner surfaces
5th-generation Intel® Core™️ i5 vPro™️ processor
Bluetooth, WiFi, 4G LTE
11 hour main battery life

Upgrading from a Dell? CAS is offering a Promotional trade-in Allowance for our customers currently using Dell products. Contact our team to learn more.

For more on the Panasonic Toughbook CF-54, watch here:

Visit us at AAPEX 2019 from Nov. 5-7 in Las Vegas

The CAS team will be at AAPEX 2019 next week in Las Vegas, Nevada!

Visit us at the Sands Expo Center, at from Nov. 5-7 to meet our team and learn more about our automotive service product lines and technical support solutions.

This annual event is one of the most valuable for both attendees and vendors, as there’s so much opportunity to learn about from industry experts and peers and view new automotive technologies.

CAS of New England is located at booth 876, and you can visit our vendor web-page here.

And you can learn more about the trade show here.

Ready to speak with someone from Connected Automotive Solutions? You can contact our friendly team of automotive specialists here.

Resources at OEMTools.com

Our team is here to help!

CAS of New England customers get to utilize all of our online resources, such as Technical Support, and our Customers Only web-pages with useful information on proper operation and optimization of diagnostic scan tools.

And, our customers are also subscribed to our “Tech Alert” email newsletter and are notified when new updates are available, along with instructions to get them live.

At CAS, we are trained and qualified automotive specialists, with ASE certification, typically L1 level. We are committed to bringing our customers the “Best in Class” tools, information, and reprogramming to the general aftermarket.

Knowledge about the products one sells, technical support after the sale, repair service when things go wrong, service loaners and the ability to remotely access and service a shop’s laptop application are all ‘minimum acceptable’ services to us.

We also provide initial training on delivery, free loaners on all tools, warranty registrations on all sales, and 100% money back guarantee!

Ready to speak with someone from our staff? To get more information, give us a call, or contact us online.